Libraries FAQ
How do I place my order?
Are MUZZY replacement parts available?
Do you help with grant deadlines and presentations?
When will I receive my order?
Does Early Advantage work with Library Distributors?
What the Early Advantage return policy?
How do I place my order?
Early Advantage accepts orders online, by phone, post and fax.
In the UK please place phone orders on: 0844 391 1042.
For international orders please ring: +44 (0) 870 781 0035.
In the UK please fax orders to: 01756 702806.
International fax orders: +44 1756 702806.
All mail orders can be sent to:
Early Advantage (UK) Ltd
Unit A
Lillyhall Industrial Estate
Branthwaite Road
Workington CA14 4ED
Email your request on letterhead or purchase order to libraries@early-advantage.com
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Are MUZZY replacement parts available?
In the event of unexpected loss or damage, replacement components are available for order. Please contact us at 0844 391 1042 to order. Replacement parts help your MUZZY language learning investment last and last.
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Do you help with grant deadlines and presentations?
We will enthusiastically help you with programme selection advice, grants and making deadlines as well as ordering, price quotes, pro forma invoices and documentation for grant and budget proposals.
For special assistance and under deadlines, contact our professional department Early Advantage Library Services during at libraries@early-advantage.com.
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When will I receive my order?
Please allow up to 2 weeks from your order date for order receipt. If you are on a deadline for funding or implementation, please inquire about expedited service.
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Does Early Advantage work with Library Distributors?
Early Advantage works with both purchasers and agents for your ordering and billing needs. Please ask your distributor to contact us to set up an account directly or simply fax or send in your order, and we will call if we have any questions.
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What is the Early Advantage return policy?
We are confident that you will be pleased with your programme purchase. If you are not 100% satisfied, simply affix postage and return your programme for a credit of the programme price. Note that we ask that you please carefully review your MUZZY programme packages promptly. Returns and exchanges are accepted within a 30-60 day period only.
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