Privacy Policy
This privacy policy describes the privacy practices of the www.early-advantage.co.uk website. This policy was last updated March 1, 2007.
The protection and privacy of every user of our web site is important to us at Early Advantage. Please contact webmaster@early-advantage.co.uk with any questions or concerns regarding this policy. You can also contact us via regular mail at:
Early Advantage (UK) Ltd
PO Box 226
Par Moor Road
Par PL25 9AX
The Use and Collection of Information
The www.early-advantage.co.uk website collects information from visitors in different areas on the site. General information is utilised to make improvements to the site in order to make the website user experience smoother and more efficient. It is also used to evaluate the effectiveness of marketing and advertising efforts.
If sign up for our catalogue or our newsletters or you order from our website, we record the personal information that you provide. This information may include you name, billing address, shipping address, email address, phone number, credit or debit card account number, the items that you purchase and the ways in which you intereracted with our site such as the number of visits that you made and which pages you looked at while you were visiting. This information is used to give you with the items and services that you requested or ordered on our website. Your email address is utilised to send you information about your purchase or request such as its status. We may also send notices via email or mail to inform you about your order, and we may also send emails or mail, including newsletters and catalogues to those who have placed an order online. These newsletters and catalogues include information about other programmes available through Early Advantage.
Early Advantage UK operates and owns www.Early-Advantage.co.uk, and we are the sole owner of the information collected on the website. We do not rent, share or sell this information to any third party in any way other than as disclosed in this privacy policy.
Early Advantage fully cooperates with law enforcement agencies in the identification of those who may attempt to use our services for illegal activities. In our sole discretion, we may share personal or other information to comply with any law, regulation, subpoena or request by the government. We reserve the right to release personal information or other information about users who we believe to be engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our site or to protect the rights or property of www.Early-Advantage.co.uk, our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we may attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.
Orders
Additional personal information is collected from users when an order is placed on our website. During this process, a user must provide billing and shipping information, credit or debit card account number and expiry date, phone number and email address. This information is used for the purposes of fulfilling customer orders and billing. If we difficulties are experienced during the processing of an order, we will use this information to contact the user or the order recipient. Please note that while you are entering information into forms on the website, personal information may be collected by Early Advantage prior to the website user clicking the submit button. Information collected in this way may be used to contact website users about their completed or incomplete transaction.
Registration
In order to qualify for special offers on the www.Early-Advantage.co.uk website, a user may need to complete a small website registration form. A user is required to give personal information, such as name and email address during this process. We use this information to contact users about website services for which they have indicated interest. When entering registration information into registration forms on the website personal information may be collected prior to the user clicking submit. Information collected in this way may be used to contact users about their completed or incomplete transactions.
Cookies
A cookie is a text file containing information about a website user. This file is stored on the user’s hard. Websites generate cookies to record information about preferences, such as the items a user adds to his or her shopping cart and for security purposes (see Security below). Cookies are also used to help determine the services you use and the support that you may need, and to help websites detect and solve any problems you may have experienced while using a website. Our cookies expire after 365 days for this website. If desired, you may set your browser to reject all cookies. Cookies placed by www.Early-Advantage.co.uk may be associated with to personally identifiable information. Third party cookies may be placed to facilitate your use of website. These cookies are placed by our partners and are not tied to any personally identifiable information.
Log Files
Like most websites, we use log files to store information regarding internet protocol addresses (IP addresses, browsers, internet service provider (ISP), referring and exit pages, platforms, date and time stamp, and clicks. These log files are used to identify trends, administer the website, track user movements as an the aggregate group, and gather broad demographic information. IP addresses, etc. may be associated with your personal information if you have placed an order or registered with www.Early-Advantage.co.uk.
Sharing of Demographic or General Information
We may share general, aggregated, or demographic information we collect about our users and their use of our website with our partners and advertisers in a manner which does not identify any individual user. We contract and use an outside shipping company to ship orders placed on our website and a credit card processing company to bill users for goods purchased on our website. These companies will not store or share or use any of our user's personal information for any secondary purpose.
Links
The website may contain links to other websites. Please be aware that when you click on such links to third-party websites, you will be subject to such third-party's privacy policies. We are not responsible for the privacy practices of such other websites, and we expressly disclaim any and all liability for the actions of third-parties, including, without limitation, actions relating to the use and/or disclosure of personal information from these third-parties. We encourage all users to be aware of when they leave our website and enter a third-party website and to read the privacy policies of each and every website that collects their personal information. This privacy policy applies solely to information collected on www.Early-Advantage.co.uk.
Newsletters
If a user wishes to subscribe to one of our email newsletters, we will ask for contact information including but not limited to name and email address. Users who wish to opt-out of our newsletters will be removed from our lists immediately (within 48-hours).
Send to a Friend
If a user elects to use our service to inform a friend about a page on our website, the form asks for the friend's name and email address. The form will automatically send the information via email. We do not store this information. The form is only used solely to send this one-time referral email. Links embedded in the send to a friend email may contain specially encoded web addresses that provide non identifiable usage data to www.Early-Advantage.co.uk.
Security
Maintaining the security of your personal information is important to Early Advantage. When you enter information like credit card number on our website forms, we encrypt that information using SSL (secure socket layer technology). We follow generally accepted industry standards to protect the information submitted to us, both during the transmission of the information and after we receive it. No method of transmission of information over the Internet or method of storage of this information electronically is 100% secure. Therefore, while we strive to use strong, industry standard methods to protect your personal information, like all websites, we are not able to guarantee its absolute security. If you have any questions about the security of our website, please send an email to information@early-advantage.co.uk.
Communications from the Early Advantage Website
Customers will occasionally receive information on special deals, products, services and newsletters. Every user has the option to opt-out of the receipt of these types of communications. However, occasionally, it may be necessary to send out a service-related announcement. For example, if our service is temporarily suspended for scheduled maintenance, we might send you an email informing you of this interruption of service. Generally, users may not opt-out of the receipt of these service-related communications. Additionally, we communicate via email with our users on a regular basis to regarding issues relating to their account or providing services requested.
Opt-out & Email Choice
Users that no longer wish to receive our newsletters or other marketing and promotional materials may opt-out of the receipt of these communications by replying to any such promotional email by following the easy opt-out instructions on such email or by emailing our Webmaster at information@early-advantage.co.uk.
Collecting Information From Children
The www.Early-Advantage.co.uk website does not solicit information from children and does not knowingly collect or use any personal information from children under the age of 13 without obtaining verifiable parental consent.
Notification of Changes to Use of Information
The Early Advantage privacy policy is subject to change. In the event of any change, we will provide notice of such change on our website. If we want to use your personal information in a manner different from that stated to you at the time you provided such information to Early Advantage, we will notify you of such change via email in addition to posting notification of such change on our website. At such time, you may determine whether you wish to allow us to use your information in this different manner. If you have opted out of all communication with our website or have deleted or deactivated your account with us, you will not be contacted and your personal information will not be used.
If you have any questions about our privacy policy or believe that the www.Early-Advantage.co.uk website is not abiding by our privacy policy, please contact our Webmaster by e-mail at webmaster@early-advantage.co.uk. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, please then contact TRUSTe through the TRUSTe WatchDog Dispute Resolution Process.
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